1 Do you have a range of stock items for sale?
A Yes, we have mass inventory to support the urgent order and small order.
2 What is your minimum quantity?
A For the items we keep in stock, there is not MOQ required. For the customized designs and colors, the MOQ is 50,000pcs. Please contact to my email to get more information.
3 How can I get a sample to check the quality?
A It is our pleasure to offer samples. Sample in stock is free, but freight should be on client's side. Customized samples, need sample charges. The sample in stock can be sent out within 24 hours; 7-10 days for customized samples.
4 How can I pay?
A Payment methods: T/T, Western Union,LC at sight.....
5 What is your terms of delivery?
A We accept FOB, CIF, etc. You can choose the one which is most convenient or cost effective for u.
6 How should i process the order?
A Please send us email and provide us the specification as much as possible such as dimension, quantity, material, package, etc, if customized design, provide us the design art-work as well. According to your request, we will quote in detail.
7 What Can I do if I cannot provide such detail specifications?
A Please send us the information as much as you know. We will make a price for your reference which based on our experience. If you really have no idea of the specs or custom designs, please try to find some photos of the products
8 What format of art-work need i provide?
A Please provide art-works in AI or PDF format and with DPI not less than 300. If you have no idea of how to make designs, pictures with DPI not less than 200 is also workable for us to print, or send us you general idea of the design and our designer will make design according to your request.
9 Do you have any certificate or test report of your products?
A We have test report of SGS and FDA standard which covers the area of heavy metal, Chemical component and bacteria etc.